DeeVeeEight
Fast Pedalphile
I came across an alarming situation today. I have a small home maintenance business and as such I refer a good deal of business to local trusted business people that I know. I recently got a call from a very good customer of mine asking me to replace a lockset after the locksmith I referred her to did an abortion job on it (and she paid $120.00 cash for it). When I got to her home I found the door knob had been sheared off of the shaft. The customer informed me that the "locksmith" told her the lock was too old to repair and that he had to drill it out. (I had just installed the lockset a year or two earlier). He broke a drill bit off in the lock and trashed the lockset and left the customer like that. I was flabbergasted. Wait- it gets even better. I asked her who did this and she showed me the ad in the Yellow Book. It was the same name business as I referred her to but at a different address and phone number. The same thing happened when we looked on the internet, same name different addy and #. I called the number and asked for the business by name, I asked "Is this Haddon Locksmith" and the reply was "Yes this is the locksmith" I then more pointedly asked "Is this HADDON Locksmith" and I was told no, so I hung up on them. I then drove to their address to investigate, the address does not exist! My customer called the sham locksmith company back and requested service for the botched job - she was treated rudely and asked "if she was a single woman living alone" - she responded by telling them that she felt that was an inappropriate and unrelevant question - they informed her that she was being "insuboordinate and rude" and that she was just "looking for a freebie"! I later called the sham company and asked if I could drop off some locks to be re-keyed. I was informed that I could NOT come to their location, that they would send someone to me. When I asked where they were located and the woman said to me "I am sorry sir, you are breaking up" but I was on a land line (lying whore bitch). So they really are a scam outfit.
What action can be taken against this kind of rip off of both business and client?
Here I am all bent out of shape and it is my friends business, not even my own! Part of the issue I am having is that outfits like this make it hard for honest people who follow the rules to make a living.
Edit - By the way, I purchased a new lock and installed it at no charge for my customer. The actual time to remove the aborted lock and install the new one was maybe 5 minutes. Obviously the sham "locksmith" is incompetent too.
And just so all of you know who the shammers are, they go by "A Certified Locksmith.com (856) 477-9009....
What action can be taken against this kind of rip off of both business and client?
Here I am all bent out of shape and it is my friends business, not even my own! Part of the issue I am having is that outfits like this make it hard for honest people who follow the rules to make a living.
Edit - By the way, I purchased a new lock and installed it at no charge for my customer. The actual time to remove the aborted lock and install the new one was maybe 5 minutes. Obviously the sham "locksmith" is incompetent too.
And just so all of you know who the shammers are, they go by "A Certified Locksmith.com (856) 477-9009....
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